Apple has launched a new service program for iPhone 14 Plus models with a rear camera problem. Some phones made between April 10, 2023, and April 28, 2024, may not show a preview when using the rear camera. This affects a small number of devices.
If your iPhone 14 Plus has this issue, you can get it fixed for free. Apple, Apple Authorized Service Providers, and Apple Retail Stores will repair eligible phones at no cost. You can check if your phone qualifies by entering its serial number on Apple’s website.
Camera Preview Issue and Repair Program
The repair program covers affected phones for three years from their original sale date. If you’ve already paid to fix this camera issue, you might be able to get your money back. Contact Apple Support to ask about a refund.
We’ve seen Apple offer similar programs before. They’ve fixed sound problems with some iPhone 12 models and AirPods Pro in the past. These programs help customers get their devices working properly without extra costs.
Remember, only some iPhone 14 Plus phones have this camera preview problem. If your phone works fine, you don’t need to worry about this repair offer.
