Tawk.to is a great choice if you need an app that has several features with which you can send and receive messages, targeted emails, and so on. However, there are a couple of other Live Chat apps that you can use as ideal alternatives and have similarities with Tawk.to.
While some of these apps are similar to Tawk.to, some of them are better when compared, and that’s according to reviews that have been made by users. Getting an alternative to Tawk.to is not a big deal, what’s the big deal is getting the software that is the best fit for you or your business.
You will find below, a compiled list of 10 great alternative Live Chat Software that will offer you great features just like Tawk.to.
With these Software tools, you can do more than just use its in-app messaging features. You would be able to send targeted emails, as well as make use of the knowledge base.
Now let’s jump to the list.
This is a very great option you can go for. With Intercom, you can establish communication individually with every one of your customers. It has a quick-response feature, is rated 4.4 out of 5, and is also very easy to use. It has some similarities with Tawk.to, in the sense that you can get quotes in it, and it can also blend well with web apps.
It allows you to make searches (of chats and communications) easily with the use of keywords. Reviewers compared this Software and Tawk.to and according to them, Intercom is more expensive.
With a great rating of 4.5 out of 5, this software is another tremendous option for you. You can use the premium version to run your business websites smoothly and efficiently.
Also, it has an in-built ticketing system and e-commerce and customer service software that you can use to keep in touch with your customers and make them feel more comfortable and cared for. LiveChat is better at support and is also more expensive, according to reviewers who compared it to Tawk.to.
This software is built to make it very easy for people to patronize your business while making use of conversations that are real-time and one-on-one. You can merge your website to this software’s conversational marketing platform and reap the rewards of more qualified leads.
This is possible because you’re going to make use of the in-app bots.
You can also use Drift to make meeting bookings for your sales team. It has a rating of 4.3 out of 5, is very customizable in the sense that you can create a human-like conversational assistant, and is also rated to be more expensive and also better at support than Tawk.to.
This software is designed to help make your customers feel more satisfied. It promotes customer satisfaction by making it very easy to communicate with these customers and make operations very easy and straight to the point. It is rated 4.4 out of 5 by reviewers and is similar to Tawk.to in terms of getting quoted and making live chats but there are comparisons too.
According to the reviews, when compared to Tawk.to, Crisp is more user-friendly, better at support, but also more expensive.
5. Zendesk Support Suite
This software is designed to have an active quick-response system. With Zendesk Support Suite, be sure to give your customers adequate support whether you want to make use of an email system, voice, social media platforms, and mobile phones.
It also has a record of complete data reporting and is TRUST e certified with over 90 integrations. Its rating is 4.2 out of 5 and it’s also more expensive than Tawk.to.
This is a Softwares tool that is designed to help you enhance customer communications.
It has some features including multi-channel support to enable its users to converse smoothly with customers instantly using the Live Chat, email, or messaging option. It’s rated 4.6 out of 5 and according to the reviewers, it is easier to do business with compared to Tawk.to but also more expensive.
Here is another tool that has the quick-response feature.
It is a modern messaging tool that is designed for sales and customer engagement teams to help them source for, and communicate with customers and prospects via the mobile app, social media platforms, or the website.
Its rating is 4.5 out of 5 and is better at support than Tawk.to, but also more costly.
Freshdesk also has a quick-response feature and unlike a lot of other tools, it is cloud-based. It fosters quicker and smoother integration with your support team so that your customers get quickly responded to without any delay.
It is used by over a hundred thousand companies scattered across different industries, has a 4.4 out of 5 ratings, and is easy to use. When compared to Tawk.to, Freshdesk is better at support and more expensive.
9. Pure Chat
This is a website chat. It is very simple to operate and requires interested users to visit the website or download the required WP plugin. It is rated 4.4 out of 5 and also supports live chat.
It provides great assistance to small businesses and can also help reach out to not just many customers, but also prospects. It is better at support than Tawk.to but also more expensive.
This is a Support Software and you can use it to make Live Chars, provide support for your customers online, and also have visitors monitored (real-time) as well.
Other features include Webcam Chats, Ticket System, and also Operator to Operator Chats. Its rating is 4.6 out of 5 and it is a great tool for companies to run their businesses smoothly. It is easier to do business with and more experience than Tawk.to.
While there are other Live Chat tools and websites you can make use of for your business, the ones listed above are the ten best options out there. They are well-equipped with the necessary features you and your business need to ensure a smoother and quicker running of operations.